Windows 7 news gadget not updating

Reminding people they only have two months left to upgrade – before they face a £99 charge – is a great way to drive adoption numbers.

But with Microsoft aiming for one billion devices on Windows 10 within the next two years, it could struggle to maintain the same level of growth – especially when some customers are being asked to cough-up £130.

It continues: "The drivers that we have on our website are not yet compatible to the latest version of Windows."What we usually recommend is to keep the current Windows version and we'll update you once the Windows 10 have no more issues on any Samsung laptops and computers or even monitors."A spokesperson for Microsoft said: "We apologise for any confusion caused by a recent incident where a customer service representative mistakenly provided incorrect information about Windows 10 upgrades for Samsung notebooks."Customers can visit the Samsung website where there is detailed information on the Windows 10 upgrade applicability for each Samsung notebook model run by Windows 7, Windows 8 and Windows 8."Windows 10 has been available for almost a year, which makes the teething issues with these Samsung devices particularly frustrating.

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As the end of the year draws near, thoughts turn to family gatherings and celebrations — and the obligatory tech support session for your not-so-computer-savvy relatives.

If you want to maximise the good you do and minimise the time you spend doing it, here are five steps to focus on.

Samsung appears to be recommending some laptop and PC customers do not upgrade their operating system to Windows 10.

Based on a conversation over email between a Samsung customer and the firms' tech support, published by , a number of issues with crucial drivers leaves Samsung no choice but to recommend users ignore the upgrade."Honestly speaking, we don't suggest installation of Windows 10 to any Samsung laptop or PC and we are still coordinating with Microsoft regarding to this matter," said the tech support, addressing an issue with a laptop wireless card.

This blockbuster update is scheduled for release this summer and will include a redesigned Start Menu (with twice as many adverts) and new handwriting recognition software.

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